Support

We are committed to deliver the highest quality of technical support to our customers.  Our dedicated, highly trained technical support team is available via phone and email to answer your questions.

FAQs

SEC Filing Deadlines

SmartXBRL

10K Filings

Submit a Support Request

If you have a support plan, you can submit a support request via email at [email protected] or call our Technical Support Representative at 1-408-689-7296.

Purchase a Support Plan

If you are not under our support plan, contact your Account Executive to purchase one. If you don't know who your Account Executive is, call us toll-free at 1-888-814-4421 or email us at [email protected] for further assistance.

The support plan covers:

 

 

 

"

SEC Publisher is so user-friendly, I was preparing filings on the first day I received it.  It was very easy to learn and when I did have a question, the customer service response was timely and easy to understand.  Thanks!

  - Penny Graham,
Calvert Investments
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